Shipping & Delivery Policy
Shipping & Delivery Policy
At Arogya Bindu Foods, we aim to process and deliver your orders safely and efficiently.
1. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Orders may require additional processing time during:
- Weekends
- Public holidays
- Sales or promotional periods
- Unexpected operational circumstances
Order Processing Time: [Insert Processing Time]
2. Delivery Time
Estimated delivery time may vary depending on the delivery location, logistics partner and other circumstances.
Estimated Delivery Time: [Insert Delivery Time]
The delivery timeline provided during checkout or order confirmation should be considered an estimate and may occasionally vary.
3. Delivery Locations
We currently deliver to:
[Insert delivery locations — e.g. selected locations across India / Pan-India]
Delivery availability may depend on the serviceability of the customer’s PIN code.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
Shipping Charges: [Insert your shipping charge/free-shipping conditions]
5. Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Transportation issues
- Logistics partner delays
- Public holidays
- Incorrect address information
- Events beyond our reasonable control
We appreciate your patience in such circumstances.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery charges or other arrangements may apply.
7. Damaged Package
Please inspect the package when you receive your order.
If your package appears damaged, opened or tampered with, please contact us as soon as possible with:
- Order number
- Photographs/videos of the package
- Photographs of the product
- Description of the issue
We will review the issue and provide an appropriate resolution according to our Refund, Return & Cancellation Policy.